Author: Rosy King

Designed to be used across all devices, Microsoft 365 for Business provides the tools for your modern day workforce, so your organisation and teams can communicate and work proactively from both local and remote locations. With improved data security, lower operating costs and online collaboration and file sharing, you can learn how to serve your clients faster and more proactively, and improve productivity across your organisation today.

Human beings are social creatures. We all need connection and to feel we are part of something. However, a global crisis has torn us all apart. Working remotely has sky rocketed the use of digital technology and changed forever the way we interact, communicate and work together. Read here, why you need Effective Communication more than ever, to create a sense of community, belonging and trust, in the Digital Age of 2020.

Why should you be using OneNote? The more you learn about OneNote, the more likely you are to embrace it. Designed to be the ultimate in digital note-taking, in this CTO Technology Webinar, you'll see OneNote in action, recording ideas and information on the go and enabling collaboration in real-time.

In the current global crisis, do you remain a strong leader with powerful qualities that inspire your team? Join our 15 minute webinar on Thursday 30 April, to learn how the LeaderSHIFT technique makes it easier to truly define outstanding leadership.

Why do teams with Microsoft Office 365 for Business have the advantage? They can collaborate, operate & communicate faster, with enhanced confidence and improved productivity. Find out more about the new tools in Office 365, and how they can improve your worklife today.

Microsoft Teams is a transformative tool for productivity in your environment. In this CTO Technology Webinar, see Microsoft Teams in action with online chat, meetings, file sharing & collaboration. Bringing together people & information.

We are all undergoing dramatic change, and we need to maintain stability at quantum speed. In this CTO Leadership Webinar, your presenter shares 5 Chaos Crunchers to help you through this time. She will leave you encouraged and confident to move forward with strength.

Would you like to remain calm, defuse conflict, and keep your dignity when managing difficult people and situations at work? Here are some great tips for handling difficult people, that you can put into action today.

With all the bad news, here's some tips to take positive action during isolation. This may be an opportunity for you to learn new skills, which could have an effect on your life for a long time to come. Take care of you and yours. Stay Positive. Keep Smiling 🙂

Great telephone etiquette in Customer Service roles is essential.  If you are in a call centre team, or other role within your organisation where you interact with your customers by phone, you need high level skills in these areas.  After all, you are the first impression a customer has of your organisation and your brand. Therefore, communicating effectively and letting your professionalism shine through is crucial.