CTO Customer Service Webinar – Contact Centre Success
Is your Contact Centre Team providing the best customer service, 100% of the time?
When it comes to looking after customers, by phone, email or a number of other ways, impressions matter. Understanding your role is critical in ensuring you’re able to respond to your customers needs the best way possible.
Join us for our next Webinar, as our CTO Contact Centre expert, Candice Stein, takes you through:
- The role of the Customer Service Representative (CSR)
- The Quality Call and the art of Professionalism
- Tips to successfully meet the customer’s needs
Webinar Bonus: How to deal with the angry ones!
Watch our Webinar today!