CTO Customer Service Webinar – Telephone Courtesy
Telephone Courtesy can be a Make-or-Break Skill when it comes to Calling a Customer
Many of us are great communicators when it comes to in-person, face to face meetings, however when it comes to conversations over the phone, we fall flat!
This is normal, talking over the phone doesn’t always come naturally, and it can sometimes be hard to give off the impression you were aiming for.
This week our Webinar will focus on this issue, and on the top tips for overcoming it. Join us as our CTO expert Jacque Opie covers:
- Becoming a brand ambassador
- The importance of your technology
- Customer behaviour styles
Webinar Bonus: The only time customers care about how much you know, is when they know how much you care.
Watch our Webinar Now!