FAQ's Category: Booking & Payment
Can I book my course online?
Yes, you can book your training online on the CTO website.
Please visit our Course Registration page to book your training for the date/s which best suit you.
You don’t have to pay when booking.
Once your trainer has confirmed their availability to conduct your training on the date/s you have requested, you will then be issued with an invoice.
Your training is confirmed once your invoice has been paid.
When will my invoice be issued?
Your invoice will be emailed to you as soon as we have allocated a trainer for you, for one of your preferred training dates.
Please note that until your payment is received, your training booking is not confirmed, and you may lose the training date/s you have requested.
So please remember to pay your invoice as soon as possible after you receive it, to lock in your trainer for your preferred training date.
How do I know my payment has been received?
Once your payment has been received by CTO, you will receive a Training Confirmation email from us.
This email will confirm that:
- your payment has been received
- your training date is booked
- your trainer has been allocated to your booking
- and your training manuals have been ordered, if you requested manuals for your training session
How can I pay for my training?
Payment can be made by credit card, Paypal or direct deposit.
To make your payment, simply follow the payment link in your booking confirmation email.
When do I need to pay for my training?
You don’t have to pay when you book your training.
First we will allocate you an expert CTO trainer, for the training date or dates you have requested.
You will then be issued with an invoice. Once you receive your invoice, your payment is due.
Your training is confirmed once your payment has been received.