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Home > News

3 Time Management tools to boost productivity

November 14, 2017 | Posted by Rosy King | in Planning & Organisation Training

Our time is finite, so all of us must use it well. There are only 24 hours of time allocated to us each day.  And in our fast-paced world, it is easy to become overwhelmed with information, people, tasks and responsibilities.  Sometimes, it can all get the better of us. Without effective knowledge, strategies and...

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Don’t be tempted to Text and Drive

November 1, 2017 | Posted by Rosy King | in News & Tips

If you are tempted to Text and Drive, you know you are doing the wrong thing. It can be extremely dangerous, and if you get caught, you will also take a hit financially. Now you can reduce that temptation and drive more safely.  One of the features of iOS11 on your iPhone is called Do...

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Are you Ready to be a Great Supervisor?

Are you ready to be a Great Supervisor?

October 31, 2017 | Posted by Rosy King | in Customer Service Training, Management & Leadership Training

Do you think you are ready to be a Great Supervisor? What happens when you finally get promoted to a supervisor role but feel like you’re not ready?  Supervision skills might not come naturally to you, and will instead need to be learned.  It’s human nature to expect a promotion or a leadership role after...

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Organise your finances with QuickBooks

Organise your finances with QuickBooks

February 1, 2017 | Posted by Rosy King | in News & Tips

It’s Time to Organise your Finances, with QuickBooks.   QuickBooks is one of the most comprehensive accounting software packages on the market, and thousands of busy business owners use it every day. However, even if you’re a pro at QuickBooks, you may be missing critical tips and tricks that can save you hours each month balancing...

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Get The Most From Microsoft Word

December 6, 2016 | Posted by Rosy King | in Microsoft Office Training

To get the most from Microsoft Word, you need to understand that any of Word’s most powerful formatting and processing tools remain hidden.  Until you discover where they are and learn how to use them, you may be frustrated with not getting the most out of your software? Microsoft Word is an essential tool for...

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Using digital technology in customer service

Grow Your Business with Customer Service

November 17, 2016 | Posted by Rosy King | in Customer Service Training

In order to grow your business with customer service, you need to understand that it is one of the keys to long-term business success, regardless of your industry or market. It is important to develop and maintain strong customer relationships and to be able manage them appropriately in the future. It can be as simple...

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Xero Tips – to make you More Efficient

November 15, 2016 | Posted by Rosy King | in News & Tips

The Xero accounting platform for small businesses continues to evolve and create new features and upgrades for its software on a regular basis. Xero is enabling businesses to better monitor and manage their performance. However, many companies are still not using the software to the best of its ability and therefore not enjoying many of...

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Get brand consistency across your business with Adobe InDesign

November 3, 2016 | Posted by Rosy King | in News & Tips

For almost any business it can be extremely beneficial to know your way around a design program in order to create collateral and promotional materials at a moments notice. The design and branding you put out for your business is how you communicate your story and offerings to your customers. One of the most professional...

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Office 2016 for Mac

October 7, 2016 | Posted by Rosy King | in News & Tips

Are you considering upgrading to Microsoft Office 2016 for Mac, and wondering if you should? If you would you like to collaborate with others in your team, Office 2016 for Mac now is available with an Office 365 subscription. This means you can not only work offline, you can also work online, with others, in...

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Customer Service & Sales training with CTO

Keep Calm – and Keep Your Customers

September 23, 2016 | Posted by Rosy King | in Customer Service Training

The customer is always right…right? This is generally the best approach to take if you have a difficult or unhappy customer because you have far more to lose by taking the low road and stooping to their level of hostility. Conflict is a part of doing business, but how you react while under fire can...

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