Are you ready to be a great Supervisor?

What happens when you finally get promoted to a supervisor role but feel like you’re not ready?  Supervision skills might not come naturally to you, and will instead need to be learned.  It’s human nature to expect a promotion or a leadership role after several years of working in one position. The problem is the promotion might come sooner than you expected and catch you unaware.

The good news is Corporate Training Options (CTO) specialises in training people in the professional development skills that are essential for the growth of a business and its teams.  CTO presents professional training courses that can teach you the qualities, duties and responsibilities of a great supervisor. Your Manger promoted you because he or she saw what you might not see yet – the ability to be a great leader for your team. It’s time for you to prove to everyone that you deserve the promotion.

 

The Excellence in Supervision course from CTO can really help you to improve your leadership skills and give you the confidence to become a great supervisor.

These are the skills you will gain when you complete this course with CTO:

  • Understand the roles and responsibilities of a supervisor
  • Understand the principles and processes of performance management
  • Learn how to communicate effectively with your managers, peers and employees
  • Understand the reasons why effective coaching is advised if you want to increase your team’s productivity and boost their confidence
  • Learn essential skills to handle difficult situations and challenging events like organisational changes

 

Leadership Skills

As a supervisor, you are expected to possess certain leadership qualities. Here are some of the leadership skills that can contribute greatly to your excellence in supervision.

 

The ability to stay positive at all times

One of the best qualities of a great leader is his or her ability to stay positive and respond positively to any situation, even the most difficult ones. As a supervisor, you will face many challenges that require you to remain calm and act positively. This doesn’t mean that you should overlook the bad things; just that you should not allow them to disrupt you or lower your spirits. Learning to remain positive as you work your way through a difficult situation is one of the best ways to become a better leader and to motivate and inspire your team.

 

Appreciate your team

Your Corporate Training Options professional trainer can teach you how to appreciate your staff. It’s important to recognize and reward employees that do a good job. You should also reward the employees who try really hard, even if their hard work doesn’t pay off as expected.  Occasional events such as birthdays, successes and victories should also be celebrated. When you recognise people, you make them feel special and appreciated.  You make them feel valued as part of your team.

 

Effective communication skills

For you to be a great leader, you must learn how to communicate clearly. To improve your excellence in supervision, you have to develop certain communication skills. Great supervisors know how to give clear instructions, clarify any issues that may cause problems and interact with employees freely to make sure that they have understood their tasks.

As a leader, you must learn how to take responsibility whenever things go wrong. In order to reduce the possibility of your team making mistakes, you should always give clear instructions, and ask for feedback to ensure the instructions have been understood.

 

Learn how to trust your staff

In order for your team to perform well and increase their productivity they must feel appreciated and trustworthy. It’s important to understand your staff and give them space to complete their tasks in ways that they see fit. This will make them feel they are trusted and important members of your team.

 

Connect with your staff

An effective leader is the one that has a relationship with his or her employees both inside and outside the workplace. You should take an interest in your team members, asking them about their lives, their families and their interests. Once in a while it’s wise to invite them for a coffee or just to hang out with you. Having open communication channels with your team freely makes them feel comfortable around you and able to speak freely if required. This is a great way to get to know your team better, see what they are capable of, and find appropriate positions for them at work.

 

Responsibilities of a Supervisor

Common supervisory responsibilities include:

 

Performance management

As a supervisor, you will be responsible for the day-to-day performance of a certain group of individuals. It may be a department, a team or a shift. In general, you are qualified to be a supervisor because you have experience and knowledge about what your team does. The management believes that you have earned this position and you are capable of leading the team. In this regard, it’s your responsibility to make sure that the members of your team are performing their tasks accordingly.

 

Effective coaching skills

As a supervisor, you will be expected to train your team to ensure that they are properly trained for their tasks. It’s your responsibility to make sure that your team is productive. Effective coaching helps to increase employee satisfaction and improves productivity.

 

Ability to deal with organisational changes

Once you are promoted to a supervisor position, it means that your superiors trust you and believe that you can handle the team that you are tasked to supervise. Of course, there will always be challenges and organisational changes, and you need to be prepared for these, and have the necessary skills to deal with these changes positively. It’s always important to respond to any situation or challenge positively.

 

Conclusion

Effective, personalised coaching, either as an individual, or as part of a group, is a highly recommended way to gain leadership skills. It gives you and your team a great opportunity to evaluate your style of leadership and receive really honest feedback.

 

The Excellence in Supervision training offered by CTO will give you a chance to improve your leadership skills and take you down the path of becoming a great supervisor. So if you are a team Supervisor and are looking to improve your leadership skills, consider this course with Corporate Training Options.

 

For more information visit our website today at www.cto.com.au.