Tag: Customer Service Training from CTO

7 Powerhouse  Customer Service Tips Brought to you by: Rosy King @  Corporate Training Options           “The goal of a company is to have customer service that is not just the best, but legendary.” Sam Walton             Customer service is the face of your business, and...

Did you know that the cost of finding a new customer, is much higher than that of keeping your existing customers - around 5 times higher in fact. However, by looking after the customers you have, and making them lifelong fans, they will continue to buy from you, very possibly increase their business with you, and will recommend you to others.