Tag: Strategies to Handle Difficult Situations
Strategies to Handle Difficult People and Situations
May 24, 2019
| in Corporate Training Courses, Customer Service Training
By: Corporate Training Options, Australia Learning the strategies to handle difficult people and situations, and resolve them to everyone’s satisfaction, is an important life skill. “When dealing with people, remember you are not dealing with creatures of logic, but with creatures of emotion; creatures bristling with prejudice, and motivated by pride and vanity.” Dale Carnegie...
