Category: Corporate Training Courses

A CRM System will Power your Customer Engagement & Lifetime Value By: Corporate Training Options, Australia   A CRM System is a Customer Relationship Management tool that every organisation needs. Why? Because a CRM system tracks your customer interactions, manages their accounts, stores their details and allows you to improve customer engagement and the lifetime value...

Here are 5 Simple Steps to Create a Win-Win Sales System    By: Corporate Training Options, Australia When you create a win-win sales system in your organisation, you are also creating a formula for success.  A simple, easy to follow sales system allows your sales process to become automatic.  You put it in place, you...

Write a Marketing Plan with Systems to Promote Your Business, Drive it Forward and Beat your Competition By: Corporate Training Options, Australia You need to write a Marketing Plan for your business, if you want to prosper and grow. A marketing plan focusses on winning and keeping customers, and lays out your strategies to achieve...

What is a Strategic Plan? By: Corporate Training Options, Australia A Strategic plan is developed by your organisation’s leaders as a process to determine their vision for the future, as well as identify their goals and objectives for the organisation. A Strategic Plan looks much further ahead than a Business Plan, and helps organisations make...

Ramp up your Facebook Ads results with the CTO Facebook Ads Checklist By: Corporate Training Options, Australia   Trust me – you need Facebook ads for your organisation.  Facebook is without a doubt one of the most effective forms of advertising and marketing. Worldwide, there are over 2.2 billion monthly active Facebook users, making it...

Give New & Repeat Customers the ‘Wow” Factor Experience with Awesome Telephone Courtesy and Customer Service. Create positive influence… engage and connect.  Make a lasting first impression for all the right reasons with the power of your telephone courtesy and customer service skills. By: Corporate Training Options, Australia   We all want to make a...

There are 5 Business Finance Essentials you need to master.   By understanding these 5 key business finance essentials, you can increase your company’s efficiency, market share & profits. By: Corporate Training Options, Australia   Financial intelligence is essential in business.  However, when it comes to understanding crucial aspects of your company’s financial statements and...

The Power of Professionalism, Courtesy & Respect in Business By: Corporate Training Options, Australia   Having strong skills in business etiquette and professionalism is extremely important. In your business dealings and in your workplace, it’s critical you and your team display a professional attitude and demeanour, and respect towards others at all times. You will...

7 Techniques for Handling Difficult People and Situations All of us need skills in handling difficult people, because we’ve all been there.  We’ve all been in a situation where someone – often our customer – is angry, upset, disappointed and feeling frustrated.  And they are directing their frustration at us. In order to manage the...

Effective Communication is a Vital Life Skill Effective communication skills are vital to creating positive relationships and to resolving conflicts in the workplace.  Excellent communication skills are also essential to achieving productive and meaningful interactions with your team. However, effective communication is more than just transferring information from one person to another.  It’s about understanding...