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Home > News > Corporate Training Courses

Category: Corporate Training Courses

The Benefits of Using the BEST Selling System

December 1, 2020 | Posted by Rosy King | in Corporate Training Courses, Marketing & Sales

Learn how the Best Selling System will increase Sales in your organisation Today! Brought to you by: Rosy King @ Corporate Training Options Increase Profits, Customer Service & Team Performance With The Best Selling System Having selling systems in business that fail to qualify and convert a large percentage of leads, is costly and frustrating. It can result...

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Improve team performance with training for your supervisors

Want to learn how to be an excellent Supervisor ?

November 12, 2020 | Posted by Rosy King | in Corporate Training Courses, Management & Leadership Training

Everyone starts at the bottom. And making your way up the corporate ladder and transitioning to a supervisor role can be daunting. Learn how to transition to a supervisor role, preparing you for your new responsibilities & the best strategies for getting started.

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CTO Call Centre Training

CTO Customer Service Webinar – Call Centre Success

October 22, 2020 | Posted by Blake Manchester | in Customer Service Training, Webinars

Is your Call Centre Team providing the best customer service, 100% of the time? When it comes to looking after customers, by phone, email or a number of other ways, impressions matter. Understanding your role is critical in ensuring you’re able to respond to your customers needs the best way possible. Join us for our...

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Customer Service Excellence Training

Your Top 5 Skills for Call Centre Success

October 15, 2020 | Posted by Rosy King | in Corporate Training Courses, Customer Service Training

Call Centres still remain at the core of many business interactions - and at times, at the core of customer frustrations and complaints. Offering your customers a seamless, personalised and ‘human’ experience when dealing with your call centre, can delight them and turn them into advocates.  

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Change Management

CTO Leadership Webinar – Change Management

October 8, 2020 | Posted by Blake Manchester | in Management & Leadership Training, News & Tips, Webinars

Management is Doing Things Right  –  Leadership is Doing the Right Things   Organisations today are in a constant state of flux as they respond to the fast-moving external business environment, local and global economies, and technological advancement. This Means Change. In our Change Management webinar, your CTO Expert guides you through the best strategies...

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The importance of Manaing Change

Five Tips For Successful Change Management

September 25, 2020 | Posted by Rosy King | in Corporate Training Courses, Management & Leadership Training

With organisational change comes uncertainty. So as a leader, it's important to know where to focus your efforts and resources There can be a lot of guesswork, lost time, lost productivity and frustration for everyone involved. It’s crucial to involve your team members at every stage, and to ensure your management team are in sync, and committed to a successful outcome. Doing this will set the stage for engaging and leading the change in your organisation from the top down.

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CTO Customer Service Webinar – Telephone Courtesy

September 10, 2020 | Posted by Blake Manchester | in Customer Service Training, Webinars

Telephone Courtesy can be a Make-or-Break Skill when it comes to Calling a Customer   Many of us are great communicators when it comes to in-person, face to face meetings, however when it comes to conversations over the phone, we fall flat! This is normal, talking over the phone doesn’t always come naturally, and it...

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Image of how to learn Telephone Etiquette Training with CTO

Telephone Etiquette Essentials for Customer Service Roles

September 2, 2020 | Posted by Rosy King | in Corporate Training Courses, Customer Service Training

Great telephone etiquette in Customer Service roles is essential.  If you are in a call centre team, or other role within your organisation where you interact with your customers by phone, you need high level skills in these areas.  After all, you are the first impression a customer has of your organisation and your brand. Therefore, communicating effectively and letting your professionalism shine through is crucial.

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CTO Leadership Webinar – Leading Virtual Teams

August 26, 2020 | Posted by Blake Manchester | in Management & Leadership Training, Webinars

Leading Virtual Teams is the New Challenge that you Can’t afford to fail at. The past few months have made it clear that the future is Virtual. However, it would be silly to pretend that connecting with your workforce online is always simple and straightforward.  In fact, it can be hard. This week, our Leadership Webinar...

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Virtual Teams online

4 Tips for putting together a Virtual Team poised for Success

August 20, 2020 | Posted by Rosy King | in Corporate Training Courses, Management & Leadership Training

Here's 4 tips for putting together a virtual team. With a secure, high performing virtual team, you'll be able to improve business systems, utilise new technology and reduce operating costs.

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