Conflict in the Workplace – Cost and Causes
Workplace conflict is one of those things nobody likes to talk about but almost every organisation deals with it at some stage or another. Whether it’s tension between team members, a breakdown in communication between departments or a manager struggling to handle a difficult situation, unresolved conflict doesn’t just make work unpleasant. It drains productivity,...
Microsoft Copilot: Free vs Paid (and Why It Keeps Changing)
If Microsoft Copilot feels a bit confusing right now, you’re not imagining it. It’s changing quickly — where it shows up, what it can do, and how it behaves can feel different from one month to the next. That uncertainty is real, and it’s something a lot of people are noticing. I’ve done a quick...
Change is Inevitable – Are your Leaders ready?
Why the human side of change matters more than ever in the age of AI Change is one of the few things in life that is truly inevitable. Whether it’s a shift in leadership, a business merger, a team restructure, a new direction in strategy, or as of right now – the rapid rise of...
Power BI: What’s All the Fuss About?
Being a non techie myself, tools like Power BI, Power Automate, Power Apps etc, blew my mind when one of our trainers (Gordana Marinkovic), who is an absolute expert told me about their potential. So, if there are any curious minds out there – Let’s explore this together. The Scene we all know too well...
5 Excel Shortcuts You Probably Aren’t Using (But Should Be)
If you’re an occasional Excel user, using your mouse and clicking through menus is perfectly fine – it gets the job done. But when you really need to work in a spreadsheet — analyse data, clean it, move fast — suddenly the mouse feels painfully slow. Here are five underrated Excel shortcuts that will instantly make...
Refine or Reinvent: What your Leadership Team really needs in 2026
If you are mapping out your leadership development plan for 2026, you are most likely facing a familiar challenge like everyone else – constrained budgets, stretched resources, and the most critical question—will a training course actually deliver results? In the current economic climate where productivity matters more than ever, you cannot afford to get this wrong. Which brings us to another fundamental question – Does your...
Emerging Leaders Training
Are you ready to develop the skills essential for effective leadership? Even if you don't yet hold a leadership position, you can begin learning the principles leaders use to achieve success and prepare yourself for the future. In this online course, you will learn how to have more successful work relationships. Understand how to surround yourself with a great team. Figure out how to make good decisions. And recognise the qualities of great leaders.
Managing Difficult People & Situations in the Workplace
Would you like to remain calm, defuse conflict, and keep your dignity when managing difficult people and situations at work? Here are some great tips for handling difficult people, that you can put into action today.
Want to learn how to be an excellent Supervisor?
Everyone starts at the bottom. And making your way up the corporate ladder and moving into a supervisor role can be daunting. Learn how to transition to a supervisor role, prepare for your new responsibilities & understand the best strategies for getting started.
CTO Customer Service Webinar – Call Centre Success
Is your Call Centre Team providing the best customer service, 100% of the time? When it comes to looking after customers, by phone, email or a number of other ways, impressions matter. Understanding your role is critical in ensuring you’re able to respond to your customers needs the best way possible. Join us for our...











