Keep Calm – and Keep Your Customers
The customer is always right…right? This is generally the best approach to take if you have a difficult or unhappy customer because you have far more to lose by taking the low road and stooping to their level of hostility. Conflict is a part of doing business, but how you react while under fire can...
Need an Excuse to Get Some Training
Today I would like to discuss the reasons why training is good for your business. Yes – training is something we all consider when we need to learn a new skill. In fact, I am attending a course this week myself. And with the rate of change in technology constantly increasing, there is always something...
5 Awesome Excel Tips That Will Make You Look Like a Pro
Microsoft Excel can do anything from managing your office accounts to managing the data required for running a whole county, you just need to know how to use it. Improving your Excel skills is a great way to save time on projects, especially because it’s a tool used by most of us on a regular...
You Use To Call Me On My Cell Phone
I had an interesting experience the other day… I sent a text message to a new contact of mine, and the next thing I knew my phone was ringing! I don’t know about you but in this day and age of modern technology and text/online messaging along with emailing, I feel that actually having a...
Accounting In The Cloud with MYOB AccountRight
Today we had a call from one of our trainers just 15 minutes after they arrived at a client site for an MYOB training course. They told us that they had just started to get set up for the course when they realised that the client had never reconciled their accounting software… ever. Our trainer...
Why You Should Switch On And Make The Switch To Xero
Xero is fast emerging as the global leader in online accounting software, which manages to provide business owners real time visibility of their financial position. So why should your business make the switch? Xero is simple, secure and efficient. And it works a lot better than its competitors. A key factor for any business to...
10 Ways Your Business Benefits From Using Social Media
Social networks can bring a whole new dimension to your business. Used effectively, social media can provide benefits to your business that you just can’t get any other way. Using social media means you can: 1 Differentiate your brand How does one small business stand out from all the others? Use social networks to emphasis...
