Excellence in Supervision
← BackOverview:
Becoming a supervisor is a significant shift — and CTO’s Excellence in Supervision course helps make that transition successful. This 1-day training gives supervisors practical skills in performance management, proactive communication, coaching, and managing change. Fully customised and delivered onsite or online across Australia
The Excellence in Supervision course will teach you how to work effectively in the role of supervisor, including how to deal with new responsibilities and ways of communicating with employees, peers, and managers.
You will learn:
- How to transition to Supervisor
- The role and responsibilities of a Supervisor
- Strategies for getting started
- Managing for high performance
- Setting expectations and goals
- How to handle performance problems
- Supervising with flexibility
- Communicating proactively with managers, your peers and your team
- Strategies for effectively coaching for excellence
- The best and worst supervisors
- Dealing positively with change
- Change management skills
- Problem solving techniques
- How good can you be?
Course Details:
Who should Attend
This practical program is designed specifically for supervisors and team leaders managing frontline teams and day-to-day operations. Ideal participants include:
- Supervisors and team leaders
- Shift managers and coordinators
- Foremen and lead workers
- Anyone responsible for direct supervision of others
Level:
This course has only one level
Related Course:
Learning Outcomes:
Supervisors bridge the gap between frontline workers and management—a position that’s critical yet often under-supported. They’re expected to maintain productivity, handle problems and develop people, usually with minimal training. Weak supervision creates operational inefficiencies, quality issues and employee dissatisfaction. Excellent supervision transforms team performance.
When you complete this course you will have achieved a number of learning outcomes, including having the knowledge to:
✓ Master the core responsibilities of effective supervision
✓ Balance operational demands with people development
✓ Provide clear direction and constructive feedback
✓ Monitor performance and address issues early
✓ Handle disciplinary situations fairly and effectively
✓ Motivate diverse team members
✓ Communicate up, down and across the organisation
You can book customised – online and onsite training for your organisation. To discuss this further, please email us at training@cto.com.au and we would be more than happy to assist.
Prices:
| Trainees | Price | |
|---|---|---|
| 1-3 trainees | $2,420 | per day |
| 4-15 trainees | $3,850 | per day |
| Each additional trainee | $330 | per day |
