Category: Corporate Training Courses

At times, you're going to experience stress at work. The key to managing your stress is to not ignore it.  You need to identify the cause of your stress, acknowledge it and then learn stress management strategies so you can deal with your stress effectively.

CTO Leadership Webinar – Leadership Versatility Do you want to become an effective Leader? In this Webinar we will explore the value of leaders reflecting on themselves and using Versatility to gain the support and respect of their colleagues and direct reports. This enables a leader to achieve improved performance results from others. You will also learn...

Do you understand how your behavioural style can impact others, and your own performance as a leader? In this weeks Webinar we will cover the value of observing others behaviours and using communication to create positive outcomes for your business. Industry expert Jacky Hanan will help you understand:   how reflection on your own leadership style can enable you...

Human beings are social creatures. We all need connection and to feel we are part of something. However, a global crisis has torn us all apart. Working remotely has sky rocketed the use of digital technology and changed forever the way we interact, communicate and work together. Read here, why you need Effective Communication more than ever, to create a sense of community, belonging and trust, in the Digital Age of 2020.

In the current global crisis, do you remain a strong leader with powerful qualities that inspire your team? Join our 15 minute webinar on Thursday 30 April, to learn how the LeaderSHIFT technique makes it easier to truly define outstanding leadership.

We are all undergoing dramatic change, and we need to maintain stability at quantum speed. In this CTO Leadership Webinar, your presenter shares 5 Chaos Crunchers to help you through this time. She will leave you encouraged and confident to move forward with strength.

With all the bad news, here's some tips to take positive action during isolation. This may be an opportunity for you to learn new skills, which could have an effect on your life for a long time to come. Take care of you and yours. Stay Positive. Keep Smiling 🙂

7 Powerhouse  Customer Service Tips Brought to you by: Rosy King @  Corporate Training Options           “The goal of a company is to have customer service that is not just the best, but legendary.” Sam Walton             Customer service is the face of your business, and...

CTO Training Tip - Quality Customer Service. If your organisation doesn’t have a stated customer service objective, perhaps it’s time to create one.

Have you ever considered that you can turn customer complaints into business opportunities?  When customer complaints are handled well, and you provide your customers with a seamless resolution and a positive experience, this can be the key to success.   These customers are more likely to come back to your business!